How hot does it get?
The Thaan Grill reaches over 1,000°F (540°C) at the grate, providing restaurant-level sear and precise fire control.
Last updated: October 16, 2025 21:14
Can I use it indoors?
No. The Thaan Grill is designed for outdoor use only. Balconies, patios, porches, and backyards are ideal.
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What surfaces is it safe on?
Any stable surface. The fully insulated body stays cool to the touch, so it’s safe on wood, glass, or metal tables.
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How much food fits on it?
Enough for two to three steaks or eight to ten skewers, perfect for a table of four. It’s built for shared, interactive meals.
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Does it use special charcoal?
It performs best with Thaan Thai-style charcoal but works well with any quality lump or briquette.
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How long does it take to heat up and cool down?
About ten minutes to reach cooking temperature once charcoal is ready and under thirty minutes to cool completely.
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How do I clean it?
Remove the charcoal tray and empty the ash. Wipe down or rinse the stainless components. The grates can go in the dishwasher.
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Is it dishwasher safe?
The stainless grates and trays are dishwasher safe. The insulated body should be hand-wiped only.
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Can I use it for Korean BBQ, yakitori, or Thai satay?
Yes. The Thaan Grill is inspired by those cooking traditions and designed to handle a wide range of global fire-cooking styles.
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What is it made of?
The cover and grates are 304 stainless steel. The body and charcoal trays are 430 stainless steel with a high-temperature powder-coated finish. The interior insulation is made from lightweight, non-toxic vermiculite.
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Why is it heavier than other tabletop grills?
It’s fully insulated and built with solid materials for stability, safety, and long-term durability.
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Does it rust?
No. The stainless steel and powder-coated surfaces resist rust and corrosion.
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Where is it made?
Designed in Portland and manufactured in the United Kingdom in collaboration with our engineering partners.
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Why doesn’t it have a lid or thermometer?
The Thaan Grill is designed for open-fire cooking and precise airflow control. It focuses on simplicity and mastery of real fire rather than added gadgets.
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When will it ship?
Rewards are expected to ship in Spring 2026. We’ll post frequent updates as production moves forward.
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Do you ship internationally?
Yes. We ship worldwide where permitted. Duties and taxes may be calculated at checkout or collected upon delivery depending on your country.
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Are duties or taxes included?
They’re not included in the pledge price unless stated otherwise. We’ll share clear estimates before surveys go out.
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What’s included in each reward tier?
Each tier description lists exactly what’s included, from the grill itself to bundles with charcoal, accessories, and premium kits.
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What happens if you exceed your goal?
Additional funding helps us scale production faster, expand accessories, and unlock stretch rewards for backers.
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Do I need Thaan Charcoal to use it?
You can use any quality lump charcoal, but Thaan Charcoal burns cleaner, hotter, and longer, perfectly matching the grill’s airflow system.
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Will accessories be available later?
Yes, additional accessories will become available after the launch. The ecosystem will expand to include a lid, yakitori bars, chimney starter, ash can, and tongs. Custom carrying bags are available during the Kickstarter campaign.
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Can I buy more charcoal later?
Yes. Thaan Charcoal is available on our website and through select retailers.
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Who is Thaan?
We’re a Portland-based team of restaurant veterans and live-fire enthusiasts creating tools that make cooking over fire beautiful, approachable, and unforgettable.
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How is Thaan sustainable?
Our Thai-style charcoal is made from upcycled fruitwood, and every product is designed for longevity instead of disposability.
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What is your giveback program?
For every grill sold, we donate a portion of proceeds to the Southern Smoke Foundation, which supports hospitality workers in need.
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How do I light it quickly?
Use a chimney starter or a natural fire starter like Thaan Fatwood. The grill’s bottom-up airflow ignites charcoal fast without lighter fluid or fans.
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What if it gets too hot?
Adjust the side vents to manage airflow. The insulated body responds quickly to changes in ventilation.
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How do I dispose of ash?
Let the grill cool completely, slide out the charcoal tray, and empty it. Cleanup takes seconds with no scooping or shaking.
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Can I use it on glass or wood?
Yes. The insulation keeps exterior temperatures low enough to protect delicate surfaces.
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What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
Thaan Grill BackerKit Terms & Conditions
Last Updated: 11/25/2025
Welcome to the Thaan Grill BackerKit store. By completing your survey, selecting add-ons, or placing any pre-order through this BackerKit portal, you agree to the following Terms & Conditions.
1. Pre-Order Nature of BackerKit
All items offered in this BackerKit store—including add-ons, upgrades, and pre-orders—are part of a crowdfunding fulfillment process. These items are not traditional retail purchases. Delivery timelines may shift based on manufacturing, logistics, or supply chain factors.
2. Payment & Charges
When you complete checkout, you authorize BackerKit to charge your payment method for:
Your original pledge (if not already processed by Kickstarter)
Any add-ons
Any upgrades
Shipping and applicable taxes
Your card will be charged by BackerKit when the project moves into the fulfillment phase.
**3. No Refunds After Charges Are Processed
All BackerKit purchases are final once your payment has been charged.
No refunds, cancellations, or modifications will be issued after charges are processed.
Because these products are produced specifically for backers based on pre-orders, funds are committed to manufacturing immediately after charging.
If you need to update your order before charges occur, please contact us at:
[email protected]
4. Shipping Address Changes
You may update your shipping address in BackerKit until we lock addresses prior to fulfillment.
After addresses are locked, we cannot guarantee updates or rerouting.
5. Shipping & Customs
Shipping fees are calculated in BackerKit based on your location.
International backers are responsible for all VAT, import duties, and customs fees.
Refusal to pay customs fees may result in your package being abandoned or returned.
No refunds will be provided in such cases.
6. Lost or Damaged Shipments
If your order arrives damaged or does not arrive within a reasonable timeframe:
Contact us within 30 days of delivery (or expected delivery date).
We may require photos, documentation, or a claim with the carrier.
We will work with you to resolve issues, but replacements are subject to product availability.
7. Product Updates & Changes
As part of the development and manufacturing process, certain product features, materials, or accessories may be refined or adjusted.
Any such changes will maintain or improve the overall quality and function of the final product.
8. Limitation of Liability
Thaan Charcoal is not liable for:
Delays caused by global logistics, manufacturing, or customs
BackerKit or third-party payment processor issues
Losses, damages, or indirect claims beyond the value of the items purchased
9. Contact Information
If you have questions prior to locking in your order or before charges occur, please reach out:
Email: [email protected]
Website: thaancharcoal.com
10. Agreement
By clicking “Place Order,” completing checkout, or submitting your BackerKit survey, you acknowledge that:
You understand the preorder/crowdfunding nature of this purchase.
You accept that all sales are final once charged.
You agree to the Terms & Conditions above.